markas123 Privacy Policy

This page describes what we collect when you use markas123 and how we keep that data protected. We at markas123 collect personal information to verify your identity, process deposits and withdrawals, comply with legal obligations, and improve our service. Our commitment is to handle your data securely and transparently, and to respect your rights regarding your information.

We operate markas123 in supported jurisdictions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our servers may sit outside your jurisdiction, but we apply consistent security standards to all data we hold. We do not sell your personal information to third parties. We share data only with payment processors, identity verification providers, and legal authorities when required by law.

By using markas123, you consent to our data practices as described in this policy. If you have questions about how we handle your data or wish to exercise your rights, contact our support team through the channels available in your account.

What Data We Collect on markas123

We at markas123 collect several categories of information when you register and use our platform. Your account data includes your email address, password (encrypted), phone number, and basic profile details. We collect identity data—your full name, date of birth, and identity document number (KTP, passport, or driver's license)—during KYC verification. We also collect address information from your proof-of-address document.

Our markas123 platform collects payment data when you deposit or withdraw. This includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction amounts, and timestamps. We also collect activity data: your stakes, game history, account balance, and tier status. We may collect device information (IP address, browser type, operating system) for security and fraud prevention. We do not collect biometric data or sensitive health information.

How We Use Your Data on markas123

We at markas123 use your data for several core purposes. We verify your identity and age to comply with legal requirements and prevent fraud. We process your deposits and withdrawals through payment processors, which requires sharing your payment method and transaction details. We use your activity data to calculate your weekly cashback, track your VIP tier progression, and manage your account balance. We also use your data to communicate with you about your account, promotions, and service updates.

Our markas123 team uses your data to investigate suspicious activity, prevent fraud, and enforce our terms. We may use aggregated, anonymized data to improve our platform—for example, analyzing which games are popular or which payment methods are most used. We do not use your data for marketing purposes beyond account-related communications unless you opt in. We do not sell your data to third parties for their marketing use.

Third-Party Processors and Data Sharing on markas123

We at markas123 work with third-party service providers to operate our platform. Payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process transactions. Identity verification providers receive your KYC documents to confirm your identity. These processors are contractually bound to protect your data and use it only for the services they provide.

Our markas123 platform may share your data with legal authorities if required by law, court order, or government request. We may also share data with fraud prevention services and financial crime compliance partners. We do not share your data with other gaming or sportsbook platforms. Your data remains within our control except where these third-party processors and legal obligations require sharing.

Your Rights and Data Access on markas123

We at markas123 recognize your rights regarding your personal data. You have the right to access your data—request a copy of all information we hold about you. You have the right to correct inaccurate data. You have the right to request deletion of your data, subject to legal retention requirements (for example, we must retain transaction records for tax and anti-money-laundering purposes). You have the right to object to certain uses of your data, such as profiling for marketing.

To exercise these rights on markas123, contact our support team with your request. We will verify your identity and respond within a reasonable timeframe. Some requests may take longer if they require coordination with third-party processors or legal review. We will not charge a fee for these requests unless they are excessive or repetitive.

1. Request access to your data

   Contact support to receive a copy of all personal information we hold about you.

2. Correct inaccurate information

   Update your profile details or notify us of errors in our records.

3. Request data deletion

   Ask us to delete your data, subject to legal retention requirements.

4. Object to data use

   Opt out of certain uses of your data, such as marketing communications.

Cookies and Tracking on markas123

We at markas123 use cookies and similar tracking technologies to operate our platform and improve your experience. Essential cookies enable login, session management, and security features. Performance cookies help us understand how you use markas123—which pages you visit, how long you stay, and which features you use. We use this information to optimize our interface and fix technical issues.

Our markas123 platform does not use cookies for third-party advertising or marketing tracking. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain markas123 features. We do not track you across other websites or platforms.

Data Security and Retention on markas123

We at markas123 apply industry-standard security measures to protect your data. We encrypt sensitive information (passwords, payment details, identity documents) using secure protocols. Our servers are protected by firewalls and intrusion detection systems. We limit access to your data to authorized markas123 staff who need it to perform their roles. We conduct regular security audits and update our systems to address emerging threats.

Our markas123 platform retains your data only as long as necessary. Account data is retained while your account is active and for a period afterward to comply with legal obligations. Payment records are retained for tax and anti-money-laundering purposes, typically for several years. Identity verification documents are retained for account verification purposes. You can request deletion of non-essential data subject to legal requirements.

Policy Updates and Contact Information

We at markas123 may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or through your account dashboard. Your continued use of markas123 after such notification constitutes acceptance of the updated policy. Check this page regularly for updates.

If you have questions about our privacy practices, wish to exercise your data rights, or have concerns about how we handle your information, contact our support team. We provide support in multiple languages and aim to respond to all inquiries within a reasonable timeframe. You can also reach out to our data protection officer if you believe we have violated your privacy rights. Our commitment on markas123 is to handle your data responsibly and transparently.